Our flagship · Patient Concierge
A receptionist that’s always on.
Patient Concierge answers WhatsApp, SMS and website chats for your clinic, texts back missed calls, offers open appointment slots and hands anything clinical to your team.
Answers
Timings, doctors, fees, location. Set up not to give medical advice.
Books
Offers open slots and sends reminders to patients who opt in.
Hands off
Clinical questions and complaints go to a person.
Try the demo
Ask Patient Concierge a question.
Tap a message and see how the reply works. Illustrative demo with scripted replies for a sample clinic.
Illustrative demo with scripted replies for a sample clinic. No real patient data.
The real problem
Many clinics don’t have a marketing problem. They have a leak.
If patients are already finding you, the next problem is the gap between their first enquiry and a booked appointment.
01
Calls ring out in rush hour
Your front desk is with the patients in front of them. The caller tries the next clinic.
Helped by Patient Concierge
02
Messages wait until evening
Many patients message more than one clinic. The one that replies first often gets the visit.
Helped by Patient Concierge
03
Ads bring enquiries nobody tracks
Without follow-up and reporting, you can’t tell what’s working or what it costs.
Helped by tracking and monthly reporting
How it starts
See where your clinic stands today. Free.
1 working day
Your clinic audit on WhatsApp or email: rating, reviews and Maps profile vs. the three nearest clinics.
Week 1
A 30-minute strategy call and a 90-day plan with targets and budget.
Next 2–6 weeks
We build and launch: Concierge, campaigns, content and tracking. WhatsApp setup depends on Meta’s business verification.
Every month
One clear report: enquiries, bookings, cost, and what we change next.
Questions
Common questions
What is Patient Concierge?
Patient Concierge answers WhatsApp, SMS and website chats for your clinic, texts back missed calls, offers open appointment slots and hands anything clinical to your team.
Does Patient Concierge give medical advice?
No. It is set up not to give medical advice. It answers timings, doctors, fees and location. Clinical questions and complaints go to a person on your team.
Which languages does Patient Concierge support?
English and local languages.
Who gets appointment reminders?
Reminders are sent only to patients who opt in.
How is patient data handled?
Patient data is handled under India’s DPDP Act or Australia’s Privacy Act 1988.
How long does it take to launch?
After your audit and a 30-minute strategy call, we build and launch over the next 2 to 6 weeks. WhatsApp setup depends on Meta’s business verification.
Let’s find the gaps in your growth.
Send three details. Get your clinic audit on WhatsApp or email within 1 working day. No obligation.